New customers oftentimes ask what does digitizing a logo mean? A digitizing service is necessary to convert your custom hand drawn or camera ready logo to a computer file that a commercial embroidery machine can read. Another way of explaining logo digitizing is that it the service creates software for the embroidery computer.
Logo digitizing is free on all garment orders of $500 or greater. For orders less than $500 you pay a very low $25 for ANY size embroidery file.
Shipping to any destination anywhere in the United States and Puerto Rico is free for garment & accessory orders of $80 or greater. Cost of decoration (screen printing, embroidery) are not included when determining shipping costs. All orders are shipped FedEx or UPS Ground unless upgraded & paid for by the customer or for no extra charge to USPS Priority Mail at TSA’s sole discretion.
TO RETURN: Log into your account and complete the return option, fill out the form on CONTACT US, click REPLY to the order email sent by TSA, email email@example.com or call 541.359.2268. We need your order number or the name the order was used to place that order. Tell us what you wish to do. Your request will be replied to promptly on all weekdays, excluding national holidays.